FAQ
Frequently asked questions
Everything you need to know about TamTam.
tamtam.com is a platform where you can Sell Now old / used gadgets like Laptops, Smart Phones, Smart Watches, and much more for real money.
Search for your device through our on-page filter and our automated system will quote a price for your device, make a quote on the platform . Our expert will come to you and assess the device and pay you accordingly on the spot.
We respect our customers privacy, once you make a deal. Our store in-charge person will keep your phone in a secure envelope with a barcode which cannot be tampered till you Buyback your device.
The price of a device depends on the overall quality and condition of the device. We examine your device to check if it is in order and, based on it, we determine its price.
Sometimes the information given by the seller doesn’t match the physical condition of the device. This results in a reduction in the price of the device. To understand the terms better, kindly read the guidelines carefully while selecting your phone’s specifications. And feel free to contact us in case of any difficulty.
We will never damage a product that we buy. Rest assured that your phone is in safe hands.
Can’t find your phone’s model on tamtam.com? WhatsApp us +971-502304841 with details about the brand, model, configuration, and we will get back to you ASAP with the quote.
We need valid ID proof whether it’s Emirates ID, Passport, or Driving License.
Under such circumstances, our representative will examine the device condition physically and technically. After that, based on condition, you will get the price. If you agree, then we will pay you the amount on the spot.
We buy gadgets that you bought outside the UAE, but we don’t consider it under warranty even if you have a valid bill. This is because most gadgets bought outside the UAE have warranty valid in the country of origin and not in the UAE. Also, we don’t buy locked phones or CDMA phones.
You can find second-hand phones at our stores. BSW General Trading LLC or TangoPlus General Trading LLC.
Some devices don’t sell anymore. This is either because they’re not relevant anymore or they’re too old (such as flip and QWERTY phones). Although we love the moto flip, its irrelevance makes us unable to buy it.
We’re working hard to reach all emirates. Keep showing us your love and we might just come to your place first. Currently, we are operating in Dubai only.
We are expanding our operations day by day, and we welcome partners to join us across the Middle East & Africa region. You can reach us by writing to info@tangodxb.com and sharing your name, email address, phone number & location. We will get back to you once we get these details.
We recommend you delete all personal data and remove the SIM and memory card from your phone. But just in case you haven’t, then it’s not a problem at all. Because before going ahead with any further procedure, we make sure our technical expert has wiped out all the available data from the device.
We recommend that you don’t format the phone until you receive the payment. Once payment is done, you can format the phone and hand over the phone to tamtam.com executive.
You can either reach us at info@tangodxb.com or +971-502304841.